Mermaids & Roses are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and secondly to provide you with the best service possible. We will not email you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us in the future.
The type of information we will collect about you when you place an order or register on our web site includes:
This information will be stored on our internal systems and our website to verify you as a customer of Mermaids & Roses. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information that we hold will be held securely in accordance with our internal security policy and the law. We will not transfer or sell your information. We may use technology to track the patterns of behaviour of visitors to our site. If you have any questions/comments about privacy, you should email us at firstname.lastname@example.org.
Use of personal information
We use the information you provide for the following purposes:
To send updates regarding the status of your enquiry or order
To send newsletters and details of offers and promotions in which we believe you will be interested in
To improve the design and content of the Mermaids & Roses website
To understand the buying behaviour of our registered users
To perform other general marketing and promotional activities focused on our products and services
When you place an order we need to know your full name, email address, and delivery address. This allows us to process and fulfill your order and to notify you of the status of your request. We may also ask for your telephone number which enables us to contact you urgently if there is a problem with your order.
Your Email Address
Your e-mail address will be used to communicate with you about your order and products purchased. Your e-mail address will be used for our marketing purposes unless you unsubscribe. It is possible to unsubscribe at any time, by contacting us at email@example.com.
We have designed our site to protect the information we collect online from unauthorised access. We safeguard your private information by implementing the appropriate physical, electronic and managerial procedure necessary to protect your privacy. We are committed to protecting your privacy and have security measures in place to prevent unauthorised access to and disclosure of your personal information.
Improving Our Service
Mermaids & Roses does not sell, trade or rent your personal information to others. To better tailor our services to our customers’ needs, we use non-identifying and aggregate information to help us make decisions on how to improve our website.
Mermaids & Roses use Google Analytics to record both incoming and outgoing traffic to our website, this allows us to monitor where our visitors are from and enables us to provide a better experience to our users.
Social Media Plug-ins
Social Media Plug-ins for Facebook and Instagram obtain data for tracking purposes.
We will not pass your information to any third parties. You can also email us to stop receiving any information about us and our services by e-mail firstname.lastname@example.org. If you have any queries about our Privacy Statement you should contact us by e-mail email@example.com.